Arriving at Larkspur
On arrival, Please report to reception.
We offer a hand washing station out side reception, with warm water, soap, hand cream, hand sanitiser and paper towels, please make use of these.
Dogs: Please note we do have guard dogs onsite please advise your children to respect their space and not to touch/cuddle them unless the staff have advised it is safe to do so.
Horses: Please do not approach or enter any of the stable blocks/stables or touch any horses.
Riding Attire
- All riders must wear a riding hat which is quality assured (BSI Kitemark/SEI) and meet current hat standards
- Suitable footwear to be worn at all times while riding. Footwear must be smooth sole with a small heel (no less than ½ inch high). We recommend long boots or riding boots & half chaps
- Body Protectors are strongly advised for jumping/hacking and are mandatory for cross country
- Hi-Viz must be worn when hacking (even if not riding)
- No loose jewellery to be worn
- All long hair must be tied back
- Shoulders must be covered with a cap sleeve at minimum
General Riding
- We ride in all weathers throughout the year, please be prepared (come rain or shine)
- Group lessons are restricted to a maximum of six (eight for 1st rider groups/walkouts) but may have more on odd occasions
- Group lesson times will be reduced in the event of only 1-3 participants.
- Please arrive 10 minutes before the commencement of your lesson and wait in reception until you are collected – please do not wonder onto the yard (this is a safety/welfare rule)
- Hat Hire is £5 per rider per rider, per lesson
Vouchers/Guaranteed Riding Slots
- All discounted vouchers hold an expiry date therefore invalid vouchers will not be accepted
- If you need to rearrange a voucher/lesson this can done within your block timeframe at no additional charge (subject to lesson availability). We ask that you email your absences to reception@larkspur-equestrian.co.uk
- Should you need to extend your voucher past your discounted expiry date a top up fee is applicable at £15 per lesson.
- Vouchers are non-transferable or refundable and are personal to that particular rider.
- All vouchers slots are guaranteed and require consecutive block booking to secure your slot. If you would like to relinquish your slot, please email us at reception@larkspur-equestrian.co.uk so that we can pass your slot onto the next rider on the waiting list.
- Although we endeavor to provide our regular riders with the same instructor for their lessons, we do have the odd occasions (for example sickness/holiday) where we will have cover instructors.
Cancelation Policy
- All cancellations must be emailed to reception@larkspur-equestrian.co.uk
- Any cancellation within 48 hours you will lose 100% your payment/voucher